Return Policy

Crystal Films will replace products upon receipt of defective items provided that they are returned within ten days of delivery.

Returns must be prepaid. Video tapes must be cued to defective part of tape.
This policy applies to only the feature part of the video.

Authorization must be obtained prior to return.
Unauthorized returns will not be accepted.

Authorization can be obtained by phone at 1(800) 227-9782
or by e-mail to
returns (at) crystalfilms.com

You must provide customer name and address and date of order.

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