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Crystal Films collects information throughout our web site, including site statistics, domain names, and/or IP addresses to help diagnose problems with our server and to administer our web site.

Crystal Films retains the content of email you send us, your email address, and our responses in order to handle any follow-up questions you may have.

Our site's registration and order forms require you to give us contact information (like your name, postal, and email address) and financial information (like your bank account or credit card numbers). We use the contact information from these forms, as appropriate in the normal course of our business, to send requested information about our company, products or services, or to contact you when necessary. Financial information that is collected is used to bill you for products and services that you request.

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.

Under no circumstances will Crystal Films sell personal information to any third party for any reason. We may, however, share personal information with our business partners for the sole purpose of delivering products and services that you have requested.
(For example, Festelle Video in England, distributes our videos to our customers in Europe)
We may also release specific personal information to comply with VALID legal processes such as criminal investigations, search warrants, subpoenas, or court orders.

This site contains links to other web sites. Crystal Films is not responsible for the privacy practices or the content of such web sites.

If you have any reason to believe that your personal information retained by Crystal Films is incorrect, please send email to privacy@crystalfilms.com

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