Online Video Download Catalog
Read First - Minimum Requirements - Service Details
Please read this entire document before proceeding!
Service Details:
When you purchase an Instant Video Download from Crystal Films you will
have two days from the time of purchase to download the video. After
that time your download access to the video you purchased will expire.
These are videos digitized in Windows Media format at a data rate of
1000kbits/sec at 30 fps (high quality broadband). The picture at 100%
is approximately 500x330 pixels.
** IMPORTANT**
This service is only recommended for users with a broadband (T1, Cable,
DSL, Satellite, etc...) internet connection. The videos we're offering
are hi-res, with file sizes between 50 and 300+ megabytes. Additionally,
you should also be sure that you have enough disk space to store the
video you are downloading.
Be sure to download and run the test file before you proceed to purchase
and download a full video. If the test file works you should have no
problem with the video downloads. If you experience difficulties with
the test file, you will likely experience similar problems with the
files you will pay for.
Step-by-step Instructions
STEP 1 - Minimum Computer Requirements
Check that your computer and your internet connection meet the minimum
requirements (see above). If the requirements are not met, do not attempt
to purchase and download any videos.
STEP 2 - Download Our Test Video
Before you attempt to purchase and download a video, we recommend that
you first download our free test video. The test video is in the same
format as the videos for sale. If the test file works you should have
no problem with the video downloads. If you experience difficulties
with the test file, you will likely experience similar problems with
the files you will pay for.
If the test file doesn't work,
DO NOT attempt to purchase and download our videos.
STEP 3 - Select Video to Purchase
Select the video you wish to download. This will take you to a page
with buttons for payment options.
STEP 4 - Choose Payment Method
Choose your payment method. All video downloads are billed to a credit
card or online check through CCBill. You will be taken to a page that
you need to fill out with your billing information. Here you will also
select your user name and password. Fill out this form and continue
with payment.
You will receive two emails following your purchase. The first is your
credit card transaction receipt, the second is your username/password
receipt. **Keep these emails in case you lose your password.
STEP 5 - Downloading
After clicking on the link on the username/password confirmation page
you will be taken to the download site for the video you selected. **We
advise that you bookmark this page to make it easy for you to return
to. You will have access to these files for two days from the time you
purchased them. Bear in mind that time extensions and refunds will not
be available.
Right-click (PC) or option-click (Macintosh-classic) to save the video
files to your computer. They are yours to keep and can be viewed over
and over as many times as you like.
Thank you for your purchase.
CrystalFilms.com © 2009
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